XP Is Dead

If you bring in an XP computer for repair, expect to discuss whether it is worthwhile repairing it. XP is 10 years old and is no longer being sold by Microsoft. It is far more vulnerable to malware than Windows 7. If your computer is 5 years old, does it make sense to spend much on repairs when the expected remaining life on the parts in the computer is so short? How many more months or years can you reasonably expect to get? And how much will the repairs cost you to get there?

Our base Windows 7 computer sells for $600 and comes with a full 3 year warranty. Does it make sense to spend a major portion of $600 to repair something that won't last nearly that long and is more prone to virus and spyware infestations?

VCC Computer Repairs

VCC repairs all brands of PC's, not just our own. We are especially careful with your data. Our shop rates are posted on our home page and are about the lowest in the county. We are also very mindful to charge what a job is worth. Many times we charge less for a repair than the time it takes us due to various factors. The age & value of the PC, when we're given an extended time to work on it we can be more generous with our time that when you're demanding it be repaired immediately. To boldly go where no PC repair guy has gone before, if you come in with a new virus or malware we will not always charge you the full time to figure out how to fix it. We're very good at what we do but this field is ever changing and there are a lot of bad people out there trying to take advantage of you through hacking, viruses, spyware, adware and the latest flavor extortion or ransom ware. We try to be fair and not charge you to teach us how to fix something. We always try to be fair in what we charge. If everything works right you feel you got good value for hard earned money and we get to take home a paycheck and keep the doors open. We also need your good will to recommend us to your friends. Most of our business comes from you. Thank you for your referrals.

Most routine computer repairs can be completed on the same day. Bring it in before 10 AM and most of the time we can have you up and running in the afternoon. And we'll do it cheerfully. Oh sure, there are exceptions. We can get swamped and not get everything done. And, if you have an older computer, it is possible we'll need parts that we no longer have in stock so we have to wait for delivery (we can usually get parts next day). But the norm is one day.

For many kinds of repairs, we automatically backup your hard drive before starting. Most shops don't. If they destroy your data and have to reinstall Windows, the fall back on "We don't warrantee data, only repairs." No repair company can warrantee data. In some cases the data is destroyed beyond resurrection before the customer comes in the door. But no repair facility should use that as a short-cut so they don't have to be careful with data. Very few small businesses have completely adequate backups, and restores can be time-consuming even if adequate backups exist.

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