DSL & cable setup

Linksys RouterGenerally, the providers of low-end DSL/cable modem service provide setup instructions for only a single computer and will provide support for only a single computer connected directly to the modem. If you have any other configuration, their setup instructions won't work and they may not provide support in the event of problems.

Unfortunately, the one modem/one computer setup isn't too useful if you have more than one computer to connect to the Internet. And connecting directly to the Internet isn't nearly as safe as connecting through a router firewall. Initially, follow the ISP's instructions for setup. Once you have it working, here's how to get it working for several computers.

First, write down all the settings, user names, passwords, etc. your provider gave you when you installed on your computer. Then, get a router. There are tons of good hardware router firewalls you can purchase for under $100 that will simultaneously protect you from outside intrusion yet allow the computers inside your intranet (local network) communicate with each other.

In this area (Ventura County, CA) AT&T/SBC/PacBell DSL uses a protocol called PPPoE, while Verizon DSL and Adelphia cable use DHCP. Generally, you have to pay extra for a static IP address. The router configuration will give you the option of setting up any of the three, you just have to know what you have (hopefully you wrote it down and keep it in a safe place where you can retrieve it if something happens to your settings). Select the kind of connection you have in the router setup and then fill in the blanks as you did on your computer. If you need username and password (for AT&T you do), be sure to enter it.

For Windows 2000 and XP that's about it. Windows NT, 98 and Me will probably have to reboot.

To troubleshoot router problems, be sure to print out our Router help page. It is essential that you know the steps to repair your network when it goes down -- and when it goes down you won't be able to get to these pages. Save this info.


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