More Help

VCC offers online help to our customers. When you download a small file from our server and start the Helpline, we can take over your desktop just like we were sitting at your computer so we can find and solve problems. If you need our online help, please call us at (805) 289-3960 first to schedule a session and then login into VCC Helpline, download the file and start your session. When we close out the session, there are no setup files, nothing running in the background and no way for anyone to get back in. The only way someone can take over your computer using this tool is for you to start the program yourself.

Rick Smith writes a regular column in the Channel Islands PC User Group monthly newsletter, TOE, called "Rick's Rants." His recent Rants are listed in the right column.

Toby Scott does a live Question & Answer session at the monthly club meetins which are transcribed and posted in TOE. Some of his more recent Q&A's are listed on the right, below.

If you want to learn about computers, be sure to join the Channel Islands PC Users Group (CIPCUG). This is the best source for group-help in the county. With over 200 members, there is tons of expertise and lots of willing help.

In addition, we have written articles which are listed below and which may be useful to some:
Backup	An article on different backup strategies a home or small business could use.
Financial Resources	An article on where to find various financial resources on the web.
The Future of Computers	An article Toby wrote on what he thinks a computer will look like in 5 years.
Router Help	How to solve router problems -- like when you cannot get onto the Internet.
Hardware Help	Hardware resources online: To find hardware information, hardware drivers and other things hardware.

For comments or corrections, please fill out our comments form.

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HomeThe main page and intro to Rick and Toby, plus a map to our location.

SalesOur latest special pricing, information on current systems and information on the servers we sell.

• WorkstationsCheck out our latest desktop systems.
• Custom SystemsSome descriptions and pictures of custom systems we have built. If you want a unique system, check out some of these.
• ServersWe build servers with Intel cases, motherboards, processors and offer three year warrantees on all our servers.

NetworksHow to design a home or small office network, setup a more sophisticed network and maintenance services provided by VCC

• BroadbandHow to set up a home or small office network on DSL or cable modem, with suggestions for router settings and procedures.
• DesignIf you need a more sophisticated network than just a simple file sharing one, we can design one for you.
• MaintenanceVCC offers full maintenance packages for business

Web ServicesHow to point your domain to our servers, our web hosting services, how we design web pages for our customers (with examples of actual sites) and maintaining a web site.

• EMail SetupNow to set up your mail program to work with our mail server.
• Web HostingHave your web site hosted on our server. Here are the reasons why it is better than doing it yourself.
• Web DesignThis link will take you offsite to our design studio where we discuss creating web pages and show samples of our work.

ResourcesOur articles, some web sites we find useful and an introduction to Ventura County's premier User Group.

• ArticlesRick's Rants, his monthly column for CIPCUG and Toby's Q&A he does every month for CIPCUG and a few other items.
• Help SitesSome sites we find useful, some help articles and a bit more.
• User GroupThis will take you offsite to the Channel Islands PC User Group (CIPCUG) web site where you can read about the best resource in the county for learning about computers.